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FAQ's

 

Frequently Asked Questions

 

Are the courses CASA approved?

CASA does not endorse human factors training courses.  They approve an operator, via a signed off manual or instrument. In this document the operator explains how they are going to provide human factors training to their staff. All of our current clients have CASA approval to use HFTS training programs to meet this requirement. 

The HFTS Human Factors programs meet acceptable means of compliance for Part 145.A.30(e) and CAO 82.3/5.

How much does it cost?

Costs vary according to the complexity of a company’s requirements and the number of people requiring training. For an immediate quote for an individual or a company, click here. Operators may choose to pay up front or spread the payments over 12 monthly instalments.

Where and when can I access the training?

Access is available anywhere in the world with an internet connection. Participants can log in 24 hours a day, 7 days a week.

Can modules be customised for my company?

Yes! All operators acquiring the flight crew programs receive a customised module every year, containing HF analysis of their incidents and accidents. Operators may opt for a de-identified modules containing analysis of incidents and accidents from around Australia.

What devices can I use to access the training?

The modules are developed on Articulate 360 and delivered through the Talent Learning Management System. These work on virtually all computers and most mobile phones.

How long does it take to complete the training?

Each module takes around half an hour. The more complete answer is that practicing the strategies in the modules takes a lifetime.

How long does it take to set up the training?

For an individual - a matter of minutes. For a company – as soon as contracts can be signed.

Do I get a certificate?

Yes. When a program is successfully completed, a certificate with your name, the subjects passed, and the date is automatically generated. You can download and / or print it. Your training department will also be advised that you have passed.

What happens if I change employers?

If both your former and current employer use HFTS training programs, you will be given credit for all courses already completed. If your new employer does not use HFTS, it will be up to them to accept your qualifications.

Is there support available?

Yes. Staff at HFTS will promptly attend to any requests by phone or email.

Is there a test?

Each course has a short quiz. You are required to achieve 70% to pass. You are allowed multiple attempts and there is no time limit.

Can I stop and start once I have begun?

Yes. You can stop anywhere in any module and return to that place at a later time.

What is in the newsletter?

Each newsletter has a theme. We try to include stories, incidents, research results and topical information from a wide variety of sources. Click here to view the latest copy.

How often are the refresher modules updated?

All refresher modules are developed and delivered annually. Ground modules appear in February, fixed wing flight modules in April, maintenance modules in June, rotary wing modules in August and cabin modules in September.

What do other people think about HFTS training?

We give participants the option of completing a survey at the end of each course. Click here to view the results so far.

What are the benefits of completing an HFTS training course?

The most unique aspect of HFTS training courses is they provide a myriad of strategies that are designed to help you improve your cognitive performance. It is not just about learning information and building knowledge, it is about increasing your skills.

GET IN TOUCH

 

If you need more information, just email us or call 0412 542 859.